Friday, 23 October 2009

Follow-up: Hey sometimes people do listen to your complaints....

Especially after they appear in a major newspaper. Here is a little update from BlazingCatFur on his Nightmare at Toronto General Hospital:

The short version is, as I am happy to report, that TGH will be implementing a new ER policy that will force "ownership" of a patients treatment on the department that initially dealt with them. This policy will obviate the type of communication breakdown that occurred in Mom's case.Furthermore the Agency Nurses on duty that evening will no longer be engaged by Toronto General Hospital.

Very cool. Good for TGH for being accountable on this issue.